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This is a list of The '''frequently asked questions. It will answer all ''' article serves to address common questions in about the form of concise answers or references game. Expand a category to other pages in the wikiview its contents.

<table width="90%" borderGeneral ="0"><tr bgcolor{|class="#CEECF5mw-collapsible mw-collapsed wikitable"><td><b>! Question<! Answer|-| '''''I cannot find ''Turf'' on either Google Play or App Store, why?'''''| Your country is most likely not one of the countries where ''Turf'' has been [[Turf on the map|officially released]] yet. Why countries outside of the official ones cannot download the game is due to the technical nature of ''Turf'' itself. All zones and other major game elements have to be placed by hand, therefore it requires work to establish a fair, balanced and rewarding gaming environment. Please [https:/b></td>turfgame.com/info contact] us if you wish to assist with building a game environment in your local area.|-| '''''Where can I find a walkthrough of the in-game menu?'''''| You can find a walkthrough of the in-game menu in the [[Rules|game rules]].|-| '''''I experience technical issues, please help!''''' <td><b>Answer<| Please file an [https:/b></td>issues.turfgame.com issue ticket] and we will try to help resolve your problem.|-| '''''Where do I start if I wish to learn more about ''Turf''?'''''| Please start by browsing the introductory content, for example the [[rules|game rules]]. It should be a good starting point if you wish to get your feet wet on TurfWiki.|-| '''''Is it possible to view my score from previous rounds?'''''| You can view your [[round points]] in the emails sent out after every [[round]]. If you are in the top-100, then you can see them in [[warded]] as well. You can also view your ''Turf'' game sessions in [[Warded]], coupled with statistics and a map of the zones taken during the session.|}

<tr bgcolor= Gameplay ={|class="#F3F3F3mw-collapsible mw-collapsed wikitable"><td><i>! Question! Answer|-| '''''[[Rules|How do I play?</i></td>]]''''' <td>| Start by opening the ''Turf app'', and make sure you enable the GPS (it'll will ask you to enable it). See that green guy? That's is you! By looking at the map, you should be able to find a nearby [[zone]]. Go ahead and enter it, then stay within its boundaries for 45 seconds and it'll will become yours! You will earn a certain amount of points for each taken zone, and to keep playing the game, just keep on raking in those points! For more information on thisthe topic, please see the [[rules]] of the game.</td>|-| '''''What is a [[zone]]?'''''| A zone is a virtual area situated in a physical location in the real world and is a central game element in ''Turf''. Zones are represented in the game by the red, yellow or green dots or polygons in the map view. When you stand inside the borders of a zone you perform a [[takeover]], or a ''take''. By [[Takeover|taking]] zones players score [[points]] and achieve various [[medals]]. Players indirectly [[Rank|rank up]] by taking zones, as more points are gathered.|-| '''''I entered a [[zone]], but I could not [[takeover|take]] it for some reason, help!'''''| Another player must have recently [[takeover|taken]] the zone, and therefore [[block_time|blocked]] it for a period of time. A blocked zone is marked with black and yellow stripes and a clock symbol within its borders on your map. You will have to wait for the block timer of the zone to run out before you are able to take it. If you already own the zone, you can not take it again until at least 23 hours have passed. See [[revisit]]s.|-| '''''I have just taken a zone. How long will it be mine?'''''| Until someone else takes it, or until the current [[round]] ends. Each minute it is in your possession, it gives you a certain amount of [[points per hour|points]].|-| '''''What is [[block time]]?'''''| Block time is the duration of which a zone is not able to be [[Takeover|taken]] by any player. This time duration is dependent on the [[rank]] of the player who performed the takeover of the zone.|-| '''''How long is the [[block time]]?'''''| From 10 minutes up to 25 minutes depending on the [[rank]] of the player who took the zone. A player starts at rank 0 with a block time of 10 minutes. When reaching level 60, the current max level, the duration of the block time is 25 minutes. A [[revisit]] will only block a zone for 5 minutes, no matter the player's rank.|-| '''''What is [[takeover time]]?'''''| Takeover time is the required time you need to be physically present in a zone to perform a [[takeover]]. The takeover time is dependent on the [[rank]] of the player which performed the takeover of the zone.|-| '''''Is it possible to get a shorter [[takeover time]]?'''''| In the beginning of your Turf career your takeover time is 30 seconds. As you level up (by earning [[points]]) that time will decrease all the way up until rank 60, where you will get the shortest possible takeover time of only 18 seconds. Your takeover time can be further decreased in two ways: Having the GPS on will grant you the [[GPS bonus]], granting you a five second decrease of your takeover time. By becoming [[Region Lord]] you receive another five seconds deduction of your takeover time. Thus, the shortest achievable [[takeover time]] time is 8 seconds. |-| '''''What is a [[revisit]]?'''''| If you manage to keep a zone for at least 23 hours, you will be able to take it again. This is called a [[revisit]]. A revisit gives you half the usual amount of takeover points (i e: if a zone takeover is worth 250 points, you will only get 125 for a revisit).|-| '''''What is an [[assist]]?| An assist (or assisted takeover), is when two or more players are present in a zone when a [[takeover]] of that zone is taking place. The player which has completed their [[takeover time]] first will take the zone as usual, and any other player present in the zone will perform an assist. This will yield the assisting player(s) the [[takeover points]] but not the ownership of the zone. Many [[medals]] include|-| '''''Why do certain players wear a [[Region Lord|crown]] in ''Turf''?'''''| They wear a crown due to acquiring the [[Region Lord]] bonus by owning the most zones in a region. A Region Lord is awarded a crown (''see: [[Wardrobe]]''), and a [[takeover time]] bonus.|-| '''''How does the game decide where my [[home region]] is?'''''| The [[region]] where you have taken most [[zone]]s during the current [[round]] is considered your home region. It is possible for a home region to change mid-round. If, for example, you start a [[round]] in region ''A'', and take at least one zone there (and in no other region), then region ''A'' will be considered your home region. When you enter a different region, region ''B'', you need to take more zones in that region than in region ''A'' before region ''B'' is considered your new home region.|-| '''''What does a [[Rules|green plus sign]] ([[File:Sign green.png|18px]]) on the map mean?'''''| A green plus sign indicates that a zone has been added or modified on that location since you last opened ''Turf''.|-| '''''What does a [[Rules|yellow sign]] ([[File:Sign yellow.png|18px]]) on the map mean?'''''| This symbol indicates that a player recently has [[takeover|taken]] a zone.|-| '''''What does a [[Rules|red sign]] ([[File:Sign red.png|18px]]) on the map mean?'''''| This symbol indicates that a player has [[takeover|taken]] a zone from you.|-| '''''What does a [[Rules|green sign with an ''e'']] ([[File:Sign event.png|18px]]) on the map mean?'''''| This symbol indicates where [[Zone#Event zones|event zones]] are.|}

<tr bgcolor= Suggesting a zone ={|class="#FFFFFFmw-collapsible mw-collapsed wikitable"><td><i>! Question! Answer|- | '''''Iwant to [[Zone suggestion|suggest]] a zone, how do I do it?''''ve just taken '| In the main menu there is an icon featuring a light bulb. Zoom in to the area where you would like to have a zone. Click on the icon. Tap on the map to place the corners of the zone... You get 3 suggestions every round (month). You get more if you are a [[supporter]]. Remember to make the size of the zone approximately 25x25 meters.|- | '''''Who makes the decisions about suggested zones?'''''| The [[zone makers]], the part of [[Turf Crew]] responsible for the placement of zones. Zone suggestions influence the zone placements made by the zone makers and help make better zone decisions, so keep them coming!|-| '''''What size should a suggested zone be?'''''| The aim for the zone size is for them to be approximately 25 by 25 meters, but that can vary a bit depending on the location of the zone. E.g. if a zone is placed in an area where the GPS reception might be worse due to large buildings or dense vegetation, the zone then generally needs to be larger to compensate for this problem.|- | '''''What indicates a good zonesuggestion?'''''| A zone suggestion can be good in many ways. How long It can be situated in a historical place, it can have a splendid view, it can be in a park, it can be in a large square, or why not in a swamp so that you get a memory that you will never forget when taking it . A good zone can also be quite ordinary, but its location might be minegood for strategical reasons, that is, together with other zones it might form a nice tour.|- | '''''What should I try to avoid when making a zone suggestion?</i></td>''''' <td>Until someone else takes | Try to avoid placing a zone where itmight become a hazard for the ''Turf'' players. Examples of such locations are highways, railways, or until etc. If you have to trespass to take a zone - it is bad. If a zone is indoors it is also bad. Another example is a zone that could cause turfers to leave marks, for example, leaving [[bicycle|bike]] tracks over a waterlogged lawn. If a zone is inconvenient but not dangerous to take, then it is not considered bad. Please report bad zones by submitting a ticket on the [https://issues.turfgame.com Issues page]. Zones where the round endsGPS position is interfered by, for example, surrounding buildings can also be reported. Each minute it |- | '''''Why has the zone I suggested not been created?'''''| What you create/propose in the app is just a suggestion. Zone makers create new zones in areas when the activity increases and more zones are needed. When they do that they will look at the suggestions in the area and accept those that they like. Zone makers do not get notified upon new zone request. This means that even though your belonging, zone suggestion has not been created yet it gives might be in the future. If you think an area has been overlooked and needs more zones you should create a certain amount post in the subforum corresponding to the region of the location to get the attention of the responsible [[zone makers|zone maker]].|- | '''''Can I become a [[pointszone makers|zone maker]]?'''''| If you are interested in becoming a zone maker, please [https://turfgame.<com/td>info contact] any member of the Turf Crew and they will help you. Please note that it is not possible to become a zone maker of your own home region in order to prevent possible exploitation.|}

<tr bgcolor= Third party ={|class="#F3F3F3mw-collapsible mw-collapsed wikitable"><td><i>! Question! Answer|- | '''''What is a revisitWarded?</i></td>''''' <td>If you manage to keep a zone for at least 23 hours, you'll be able to take it again. This is called a | [[revisitWarded]]is a third party website that provides extended statistics from ''Turf'', e. A revisit gives you half the usual amount of takeover points (i e: if a zone takeover is worth 250 pointsg. statistics about individual zones, carried out game sessions, you will only get 125 for a revisit)rounds and leaderboards.</td>|-| ||}

<tr bgcolor= Rules ={|class="#FFFFFFmw-collapsible mw-collapsed wikitable"><td><i>! Question! Answer|-| '''''Where can I entered a view the rules of the game?'''''| Please visit [[zoneRules|this]], but article to view the game rules of ''Turf''.|-| '''''What do I do if I couldn’t take itsuspect that someone is cheating?'''''| Please contact abuse@turfgame.com if you suspect a player is cheating. |- | '''''How comemany players are allowed to play on a single ''Turf'' account?</i></td>''''' <td>Someone | When you sign up, your ''Turf'' account is considered personal. This means that you cannot share an account with someone else must have recently taken over . Sharing an account is considered cheating in line with the established rules of the zone, making it [[block_timegame.|-| '''''What means of transportation are allowed when playing ''Turf''?'''''|blocked]] for a whileAll legal means of transportation are allowed when playing ''Turf''. A [[block_time|-|blocked]] zone is marked with black and yellow stripes on your map. You'll ''''Do I have to wait stand in a zone for the zonefull duration of the takeover?'''''s block timer | This is somewhat of a gray area. According to run out until you can take it from the current owner. If rules you already own need to be present inside a zoneduring the whole takeover. However, you can certain players block the GPS signal when using public transportation such as trains or buses to take an occasional zone. This is commonly not take considered cheating unless it again until at least 23 hours have passeddirectly or indirectly relates to abuse of game mechanics or intent of unfair play of some sort. See [[revisit]]s.</td>|}

<tr bgcolor= Account ={|class="#F3F3F3mw-collapsible mw-collapsed wikitable"><td><i>How long ! Question! Answer|-| '''''Is the turf account personal?'''''| It is as personal as your Google account. It is not considered fair play according to the [[block_timerules of ''Turf'' if several people team up and share an account. Account sharing is in other words considered as cheating.|-|block time]]'''''Is it possible to change e-mail (gmail) and still keep the same turf account?<'''''| Yes, it is possible. Follow the instructions on [http:/i></td> <td>From 5 minutes up turfgame.com/settings/change_phone this web page]. Remember to 30 minutes depending log in on the [[rank]] of the player who took the zonehttp://turfgame. A player with rank 1-5 has 5 minutes block timecom first. Rank 6|-30 has a block time in minutes equal | '''''I can't get my old user name/account back, help!'''''| You have to use the rank. Rank 31 same primary Google account (Gmail address) as when you installed the phone, then ''Turf'' should find your old account and above still only has 30 minutesuser name. A If you are experiencing issues, please submit a ticket on the [[revisithttps://issues.turfgame.com/ Issues page]] will only block . Another suggested way to correct a lost account/user name is to make a zone for 5 minutesfull reset of the phone, no matter and then use the correct Google account when re-installing the taker's rankphone. To see how much is left Await proper installation and setup of the block time just tap ''Turf'' before using additional Google accounts on the zoneyour phone.</td>|}

<tr bgcolor="#FFFFFF"><td><i>Is it possible to get a shorter [[takeover_time|take over]] time?</i></td> <td>In the beginning of your Turf career your take over time is 45 seconds. As you level up (by earning [[points]]) that time will decrease all the way up until rank 40, where you will get the shortest possible takeover time of only 25 seconds. Your takeover time can be further decreased in two ways: By having the GPS on you will get an additional 5 second decrease - and by being a [[regionlord]] will get you yet another 5 second takeover time decrease bonus. Thus, the absolute minimum [[takeover_time|take over]] time is 15 seconds. </td> <tr bgcolor="#F3F3F3"><td><i>How many zones are there?</i></td> <td>As of May 2015, there are 35,143 zones.</td> <tr bgcolor="#FFFFFF"><td><i>How large is a zone?</i></td> <td>The aim is for them to be approximately 25 x 25 meters, but that can vary a bit depending on how the zone is located.</td> <tr bgcolor="#F3F3F3"><td><i>What is a good zone?</i></td> <td>A zone can be good in many ways. It can be in a historical place, it can have a splendid view, it can be in a park, it can be in a large square, or why not in a swamp so that you get a memory that you will never forget when taking it. A good zone can also be quite ordinary, but its location might be good for strategical reasons, that is, together with other zones it might form a nice tour.</td> <tr bgcolor="#FFFFFF"><td><i>What is a bad [[zone]]?</i></td> <td>A bad zone is a zone that is dangerous to take (motor roads, railways, etc). If you have to trespass to take a zone - it's bad. If a zone is indoors it's also bad. Another example is a zone that could cause turfers to leave marks, for example, leaving [[bicycle|bike]] tracks over a waterlogged lawn. If a zone is inconvenient but not dangerous to take, then it is not considered bad. Please report bad zones in the forum. Zones where the GPS position is interfered by, for example, surrounding buildings can also be reported.</td> <tr bgcolor="#F3F3F3"><td><i>The zone is enclosed and you have to pay an entrance fee to be able take it!</i></td> <td>There are a few zones like that, for example, inside the famous amusement park Tivoli in Copenhagen. They are nice to visit and add value to the game. Note that you do not need to take all zones, and if one zone is enclosed, then there are for sure zones nearby that you can visit without paying for it.</td> <tr bgcolor="#FFFFFF"><td><i>How do I suggest zones?</i></td> <td>In the menu of the app there is an icon featuring a light bulb. Zoom in to the area where you would like to have a zone. Click on the icon. Start to draw... You get 3 suggestions every round (month). Remember to make the size of the zone approximately 25x25 meters.</td> <tr bgcolor="#F3F3F3"><td><i>Why has the zone I suggested not been created?</i></td> <td>What you create/propose in the app is just a suggestion. Zone makers create new zones in areas when the activity increases and more zones are needed. When they do that they will look at the suggestions in the area and accept those that they like. Zone makers do not get notified upon new zone request. This means that even though your zone suggestion has not been created yet it might be in the future. If you think an area has been overlooked and needs more zones you should create a post in the subforum corresponding to the region of the location to get the attention of the responsible [[zone makers|zone maker]].</td> <tr bgcolor="#FFFFFF"><td><i>Who makes decisions about zones?</i></td> <td>The [[zone makers]].</td> <tr bgcolor="#F3F3F3"><td><i>Who can become a [[zone makers|zone maker]]?</i></td> <td>If you are interested, please contact Blabert by a PM on the forum, and tell him a bit about yourself and why you are interested.</td> <tr bgcolor="#FFFFFF"><td><i>Is it possible to be a [[zone makers|zone maker]] for your own home region?</i></td> <td>No.</td> <tr bgcolor="#F3F3F3"><td><i>Why do certain players wear a [[crown]] in the app?</i></td> <td>The player that owns most zones in a region is called [[regionlord]]. The [[regionlord]] wears a [[crown]] and gets as a [[GPS-bonus|bonus]] 5 seconds shorter take over time.</td> <tr bgcolor="#FFFFFF"><td><i>What does the yellow meter below the [[points]] show?</i></td> <td>The yellow meter shows the progress to the next [[ranks|rank]]. When the bar is full the player will get a new rank.</td> <tr bgcolor="#F3F3F3"><td><i>What does a green plus sign on the map mean?</i></td> <td>A green plus sign indicates that there has been a new [[zone]] on that location since you last opened the Turf app.</td> <tr bgcolor="#FFFFFF"><td><i>What is warded?</i></td> <td>Warded is a third party webpage that contains a lot of statistics from turf, [[Warded|Read more here]].</td> <tr bgcolor="#F3F3F3"><td><i>Is it possible to use multiple units?</i></td> <td>Yes it is, but you have to use the same Google account.</td> <tr bgcolor="#FFFFFF"><td><i>Is the turf account personal?</i></td> <td>It is as personal as your Google account. But it goes without saying that it isn't fair play if several people team up and turf with the same account. It is considered as cheating.</td> <tr bgcolor="#F3F3F3"><td><i>What do I do if I suspect that someone is cheating?</i></td> <td>Contact someone in the [[Turf Crew]], either by the forum or by email.</td> <tr bgcolor="#FFFFFF"><td><i>Is it possible to check my points from previous rounds?</i></td> <td>You will see the points you've gathered in the emails sent out after every [[round]]. If you are in the top-100 worldwide, then you can see them in [[warded]] as well.</td> <tr bgcolor="#F3F3F3"><td><i>Is it possible for a Dane to win in Sweden and vice versa?</i></td> <td>Yes, but a majority of the zones you have taken during that round must have been in that country.</td> <tr bgcolor="#FFFFFF"><td><i>How does the game decide where my home [[region]] is?</i></td> <td>The [[region]] where you have visited most [[zone]] during the current [[round]] is your home region. If, for example, you start a [[round]] away, the that region will be your home region. When you get home you have to visit more zones than in the other region before you are considered home by the game.</td> <tr bgcolor="#F3F3F3"><td><i>Is it possible to change e-mail (gmail) and still keep the same turf account?</i></td> <td>Yes, it is possible. Follow the instructions on [http://turfgame.com/settings/change_phone this web page]. Remember to log in on http://turfgame.com first.</td> <tr bgcolor="#FFFFFF"><td><i>Why can't I get my old user name back?</i></td> <td>If use the same primary Google account (gmail) as before when you istall the phone, then turf will find your old account and user name. So it seems that you have tried with another Google account. You can check which google account that is used for turf by logging in on http://warded.se/turf/ . In the menu you will see "Logged in as ..." followed by Google account. The easiest way to correct things is to make a full reset of the phone, and then use the correct Google account when re-installing the phone. Wait with adding more Google accounts until turf is up and running.</td> <tr bgcolor="#F3F3F3"><td><i>What is this yellow character on a cloud?</i></td> <td>The [[yellow man on cloud|yellow person sitting on a cloud]] is your position calculated by wireless networks, but since its not as precise as GPS you cannot take any zones with this location, it’s only to get the map to center on your location as fast as possible.</td></table> [[Category:IndexHelp]]