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This is a list of The '''frequently asked questions. It will answer all ''' article serves to address common questions in about the form of concise answers or references game. Expand a category to other pages in the wikiview its contents.

<table width="90%" borderGeneral ="0"><tr bgcolor{|class="#CEECF5mw-collapsible mw-collapsed wikitable"><td><b>! Question<! Answer|-| '''''I cannot find ''Turf'' on either Google Play or App Store, why?'''''| Your country is most likely not one of the countries where ''Turf'' has been [[Turf on the map|officially released]] yet. Why countries outside of the official ones cannot download the game is due to the technical nature of ''Turf'' itself. All zones and other major game elements have to be placed by hand, therefore it requires work to establish a fair, balanced and rewarding gaming environment. Please [https:/b></td>turfgame.com/info contact] us if you wish to assist with building a game environment in your local area.|-| '''''Where can I find a walkthrough of the in-game menu?'''''| You can find a walkthrough of the in-game menu in the [[Rules|game rules]].|-| '''''I experience technical issues, please help!''''' <td><b>Answer<| Please file an [https:/b></td>issues.turfgame.com issue ticket] and we will try to help resolve your problem.|-| '''''Where do I start if I wish to learn more about ''Turf''?'''''| Please start by browsing the introductory content, for example the [[rules|game rules]]. It should be a good starting point if you wish to get your feet wet on TurfWiki.|-| '''''Is it possible to view my score from previous rounds?'''''| You can view your [[round points]] in the emails sent out after every [[round]]. If you are in the top-100, then you can see them in [[warded]] as well. You can also view your ''Turf'' game sessions in [[Warded]], coupled with statistics and a map of the zones taken during the session.|}

<tr bgcolor= Gameplay ={|class="#F3F3F3mw-collapsible mw-collapsed wikitable"><td><i>! Question! Answer|-| '''''[[Rules|How many do I play?]]''''' | Start by opening ''Turf'', and make sure you enable the GPS (it will ask you to enable it). See that green guy? That is you! By looking at the map, you should be able to find a nearby [[zone]]. Go ahead and enter it, then stay within its boundaries for 45 seconds and it will become yours! You will earn a certain amount of points for each taken zone, and to keep playing the game, just keep on raking in those points! For more information on the topic, please see the [[rules]] of the game.|-| '''''What is a [[zone]]?'''''| A zone is a virtual area situated in a physical location in the real world and is a central game element in ''Turf''. Zones are represented in the game by the red, yellow or green dots or polygons in the map view. When you stand inside the borders of a zone you perform a [[takeover]], or a ''take''. By [[Takeover|taking]] zones players score [[points]] and achieve various [[medals]]. Players indirectly [[Rank|rank up]] by taking zones, as more points are gathered.|-| '''''I entered a [[zone]], but I could not [[takeover|take]] it for some reason, help!'''''| Another player must have recently [[takeover|taken]] the zone, and therefore [[block_time|blocked]] it for a period of time. A blocked zone is marked with black and yellow stripes and a clock symbol within its borders on your map. You will have to wait for the block timer of the zone to run out before you are thereable to take it. If you already own the zone, you can not take it again until at least 23 hours have passed. See [[revisit]]s.|-| '''''I have just taken a zone. How long will it be mine?'''''| Until someone else takes it, or until the current [[round]] ends. Each minute it is in your possession, it gives you a certain amount of [[points per hour|points]].|-| '''''What is [[block time]]?'''''| Block time is the duration of which a zone is not able to be [[Takeover|taken]] by any player. This time duration is dependent on the [[rank]] of the player who performed the takeover of the zone.|-| '''''How long is the [[block time]]?'''''| From 10 minutes up to 25 minutes depending on the [[rank]] of the player who took the zone. A player starts at rank 0 with a block time of 10 minutes. When reaching level 60, the current max level, the duration of the block time is 25 minutes. A [[revisit]] will only block a zone for 5 minutes, no matter the player's rank.|-| '''''What is [[takeover time]]?'''''| Takeover time is the required time you need to be physically present in a zone to perform a [[takeover]]. The takeover time is dependent on the [[rank]] of the player which performed the takeover of the zone.|-| '''''Is it possible to get a shorter [[takeover time]]?'''''| In the beginning of your Turf career your takeover time is 30 seconds. As you level up (by earning [[points]]) that time will decrease all the way up until rank 60, where you will get the shortest possible takeover time of only 18 seconds. Your takeover time can be further decreased in two ways: Having the GPS on will grant you the [[GPS bonus]], granting you a five second decrease of your takeover time. By becoming [[Region Lord]] you receive another five seconds deduction of your takeover time. Thus, the shortest achievable [[takeover time]] time is 8 seconds. |-| '''''What is a [[revisit]]?</'''''| If you manage to keep a zone for at least 23 hours, you will be able to take it again. This is called a [[revisit]]. A revisit gives you half the usual amount of takeover points (i></td>e: if a zone takeover is worth 250 points, you will only get 125 for a revisit).|-| '''''What is an [[assist]]?| An assist (or assisted takeover), is when two or more players are present in a zone when a [[takeover]] of that zone is taking place. The player which has completed their [[takeover time]] first will take the zone as usual, and any other player present in the zone will perform an assist. This will yield the assisting player(s) the [[takeover points]] but not the ownership of the zone. Many [[medals]] include|-| '''''Why do certain players wear a [[Region Lord|crown]] in ''Turf''?''''' <td>13| They wear a crown due to acquiring the [[Region Lord]] bonus by owning the most zones in a region. A Region Lord is awarded a crown (''see: [[Wardrobe]]''), and a [[takeover time]] bonus.|-| '''''How does the game decide where my [[home region]] is?'''''| The [[region]] where you have taken most [[zone]]s during the current [[round]] is considered your home region. It is possible for a home region to change mid-round. If, for example, you start a [[round]] in region ''A'', and take at least one zone there (and in no other region), then region ''A'' will be considered your home region. When you enter a different region, region ''B'',500 you need to take more zones in that region than in region ''A'' before region ''B'' is considered your new home region.|-| '''''What does a [[Rules|green plus sign]] ([[File:Sign green.png|18px]]) on the map mean?'''''| A green plus sign indicates that a zone has been added or modified on that location since you last opened ''Turf''.|-| '''''What does a [[Rules|yellow sign]] ([[File:Sign yellow.png|18px]]) on the map mean?'''''| This symbol indicates that a player recently has [[takeover|taken]] a zone.|-| '''''What does a [[Rules|red sign]] (May 2013[[File:Sign red.png|18px]])on the map mean?'''''| This symbol indicates that a player has [[takeover|taken]] a zone from you.</td>|-| '''''What does a [[Rules|green sign with an ''e'']] ([[File:Sign event.png|18px]]) on the map mean?'''''| This symbol indicates where [[Zone#Event zones|event zones]] are.|}

<tr bgcolor= Suggesting a zone ={|class="#FFFFFFmw-collapsible mw-collapsed wikitable"><td><i>How large is ! Question! Answer|- | '''''I want to [[Zone suggestion|suggest]] a zone, how do I do it?</i></td>''''' <td>| In general the main menu there is an icon featuring a light bulb. Zoom in to the area where you would like to have a zone. Click on the icon. Tap on the map to place the corners of the zone... You get 3 suggestions every round (month). You get more if you are a [[supporter]]. Remember to make the size of the zone approximately 25x25 meters.|- | '''''Who makes the decisions about 25x25 suggested zones?'''''| The [[zone makers]], the part of [[Turf Crew]] responsible for the placement of zones. Zone suggestions influence the zone placements made by the zone makers and help make better zone decisions, so keep them coming!|-| '''''What size should a suggested zone be?'''''| The aim for the zone size is for them to be approximately 25 by 25 meters, but that can vary a bit depending on the actual locationof the zone. E.g. if a zone is placed in an area where the GPS reception might be worse due to large buildings or dense vegetation, the zone then generally needs to be larger to compensate for this problem.|- | '''''What indicates a good zone suggestion?'''''| A zone suggestion can be good in many ways. It can be situated in a historical place, it can have a splendid view, it can be in a park, it can be in a large square, or why not in a swamp so that you get a memory that you will never forget when taking it. A good zone can also be quite ordinary, but its location might be good for strategical reasons, that is, together with other zones it might form a nice tour.|- | '''''What should I try to avoid when making a zone suggestion?'''''| Try to avoid placing a zone where it might become a hazard for the ''Turf'' players. Examples of such locations are highways, railways, etc. If you have to trespass to take a zone - it is bad. If a zone is indoors it is also bad. Another example is a zone that could cause turfers to leave marks, for example, leaving [[bicycle|bike]] tracks over a waterlogged lawn. If a zone is inconvenient but not dangerous to take, then it is not considered bad. Please report bad zones by submitting a ticket on the [https://issues.turfgame.com Issues page]. Zones where the GPS position is interfered by, for example, surrounding buildings can also be reported.|- | '''''Why has the zone I suggested not been created?'''''| What you create/propose in the app is just a suggestion. Zone makers create new zones in areas when the activity increases and more zones are needed. When they do that they will look at the suggestions in the area and accept those that they like. Zone makers do not get notified upon new zone request. This means that even though your zone suggestion has not been created yet it might be in the future. If you think an area has been overlooked and needs more zones you should create a post in the subforum corresponding to the region of the location to get the attention of the responsible [[zone makers|zone maker]].|- | '''''Can I become a [[zone makers|zone maker]]?'''''| If you are interested in becoming a zone maker, please [https://turfgame.<com/td>info contact] any member of the Turf Crew and they will help you. Please note that it is not possible to become a zone maker of your own home region in order to prevent possible exploitation.|}

<tr bgcolor= Third party ={|class="#F3F3F3mw-collapsible mw-collapsed wikitable"><td><i>! Question! Answer|- | '''''What is a good zoneWarded?</i></td>''''' <td>A zone can be good in many ways. It can be in | [[Warded]] is a historical placethird party website that provides extended statistics from ''Turf'', it can have a splendid view, it can be in a park, it can be in a large square, or why not in swamp so that you get a memory that you will never forget when taking the zonee.g. A good zone can also be quite ordinarystatistics about individual zones, but its location might be good for strategical reasonscarried out game sessions, that is, together with other zones it might form a nice tourrounds and leaderboards.</td>|-| ||}

<tr bgcolor= Rules ={|class="#FFFFFFmw-collapsible mw-collapsed wikitable"><td><i>! Question! Answer|-| '''''Where can I view the rules of the game?'''''| Please visit [[Rules|this]] article to view the game rules of ''Turf''.|-| '''''What do I do if I suspect that someone is a bad zonecheating?</i></td>''''' <td>A bad zone is | Please contact abuse@turfgame.com if you suspect a zone that player is dangerous cheating.|- | '''''How many players are allowed to take (motor roadsplay on a single ''Turf'' account?'''''| When you sign up, railways, navigable channels, etc)your ''Turf'' account is considered personal. If This means that you have to trespass to take the zone, then it is badcannot share an account with someone else. If the zone is indoors it also Sharing an account is considered as badcheating in line with the established rules of the game.|-| '''''What means of transportation are allowed when playing ''Turf''?'''''| All legal means of transportation are allowed when playing ''Turf''. A zone is also bad if it will cause turfers |-| '''''Do I have to leave marks, for example, if stand in a zone for the full duration of the takeover?'''''| This is located so that turfers will go by bike over somewhat of a waterlogged lawngray area. If According to the rules you need to be present inside a zone is just inconvenient during the whole takeover. However, certain players block the GPS signal when using public transportation such as trains or buses to take, then it an occasional zone. This is commonly not considered as badcheating unless it directly or indirectly relates to abuse of game mechanics or intent of unfair play of some sort. Please report bad zones in the forum. Zones where the GPS position is interfered by, for example, surrounding building can also be reported.</td>|}

<tr bgcolor="#F3F3F3"><td><i>The zone is enclosed and you have to pay an entrence fee to be able take it!</i></td> <td>There are a few zones like that, for example, inside the famous amusement park Tivoli in Copenhagen. They are nice to visit and add value to the game. Note that you do not need to take all zones, and if one zone is enclosed, then there are for sure zones nearby that you can visit without paying for it.</td> <tr bgcolorAccount ="#FFFFFF"><td><i>How do I suggest zones?</i></td> <td>In the menu of the app there is an icon featuring a lightbulb. Zoom in to the area where you would like to have a zone. Click on the icon. Start to draw... You get 3 suggestions every round (month). Remember to make the size of the zone approximately 25x25 metres.</td> <tr bgcolor="#F3F3F3"><td><i>Why has the zone I suggested not been created?</i></td> <td>What you create/propose in the app is just a suggestion. Zone makers create new zones in areas when the activity increases and more zones are needed. When they do that they will look at the suggestions in the area and accept those that they like. Zone makers do not get notified upon new zone request. This means that even though your zone suggestion has not been created yet it might be in the future. If you think an area has been overlooked and needs more zones you should create a post in the subforum corresponding to the region of the location to get the attention of the responsible [[zone makers{|zone maker]].</td> <tr bgcolorclass="#FFFFFFmw-collapsible mw-collapsed wikitable"><td><i>Who makes decisions about zones?</i></td> <td>The [[zone makers]].</td>! Question! Answer<tr bgcolor="#F3F3F3"><td><i>Who can become a [[zone makers|zone maker]]?</i></td>- <td>If you are interested, please contact Blabert by a PM on the forum, and tell him a bit about yourself and why you are interested.</td> <tr bgcolor="#FFFFFF"><td><i>Is it possible to be a [[zone makers|zone maker]] for your own home region?</i></td> <td>No.</td> <tr bgcolor="#F3F3F3"><td><i>Why do certain players wear a crown in the app?</i></td> <td>The player that owns most zones in a region is called [[regionlord]]. The [[regionlord]] wears a crown and gets as a bonus 5 seconds shorter take over time.</td> <tr bgcolor="#FFFFFF"><td><i>What does the yellow meter below the points show?</i></td> <td>The yellow meter shows the progress to the next [[ranks|rank]]. When the bar is full the player will get a new rank.</td> <tr bgcolor="#F3F3F3"><td><i>What does a green plus sign on the map mean?</i></td> <td>Ett grönt plustecken visar att det har kommit en ny zon på den platsen sedan du senast öppnade Turfappen.</td> <tr bgcolor="#FFFFFF"><td><i>What is warded?</i></td> <td>Warded is a third party webpage that contains a lot of statistics from turf, [[Warded|Read more here]].</td> <tr bgcolor="#F3F3F3"><td><i>Is it possible to use multiple units?</i></td> <td>Yes it is, but you have to use the same Google account.</td> <tr bgcolor="#FFFFFF"><td><i>'''''Is the turf account personal?</i></td>''''' <td>| It is as personal as your google Google account. But it goes without saying that it isn't It is not considered fair play according to the rules of ''Turf'' if several people team up and turf with the same share an account. It Account sharing is in other words considered as cheating.</td>|-<tr bgcolor="#F3F3F3"><td><i>What do I do if I suspect that someone is cheating?</i></td> <td>Contact someone in the [[turf crew]], either by the forum or by email.</td> <tr bgcolor="#FFFFFF"><td><i>Is it possible to check my points from previous rounds?</i></td> <td>You will see the points you| '''''ve gatehered in the emails sent out after every [[round]]. If you are in the top-100 worldwide, then you can see them in [[warded]] as well.</td> <tr bgcolor="#F3F3F3"><td><i>Is it possible for a dane to win in Sweden and vice versa?</i></td> <td>Yes, but a majority of the zones you have visited must be in that country. It is based on where your "home region" is.</td> <tr bgcolor="#FFFFFF"><td><i>How does the game decide where my home region is?</i></td> <td>The region where you have visited most zone during the current [[round]] is your home region. If, for example, you start a round away, the that region will be your home region. When you get home you have to visit more zones than in the other region before you are considered home by the game.</td> <tr bgcolor="#F3F3F3"><td><i>Is it possible to change e-mail (gmail) and still keep the same turf account?</i></td>''''' <td>| Yes, it is possible. Follow the instructions on [http://turfgame.com/settings/change_phone this web page]. Remember to log in on http://turfgame.com first.</td>|-<tr bgcolor="#FFFFFF"><td><i>Why | '''''I can't I get my old user name /account back?</i></td>, help!''''' <td>If | You have to use the same primary Google account (gmailGmail address) as before when you istall installed the phone, then turf will ''Turf'' should find your old account and user name. So it seems that If you have tried with another Google account. You can check which google account that is used for turf by logging in are experiencing issues, please submit a ticket on httpthe [https://wardedissues.turfgame.se/turfcom/ Issues page]. In the menu you will see "Logged in as ..." followed by Google account. The easiest Another suggested way to correct things a lost account/user name is to make a full reset of the phone, and then use the correct Google account when re-installing the phone. Wait with adding more Await proper installation and setup of ''Turf'' before using additional Google accounts until turf is up and runningon your phone.</td>   </table>|}