[[File: Turf FAQ.png|right|150px|Frequently Asked Questions (FAQ)]] The '''frequently asked questions''' article serves to address common questions about the game. Expand a category to view its contents.  ''If you experience problems with the app, your user account, the website, etc. please report the issue/issues [https://issues.turfgame.com here]!''

| Start by opening the ''Turf app'', and make sure you enable the GPS (it will ask you to enable it). See that green guy? That is you! By looking at the map, you should be able to find a nearby [[zone]]. Go ahead and enter it, then stay within its boundaries for 45 seconds and it will become yours! You will earn a certain amount of points for each taken zone, and to keep playing the game, just keep on raking in those points! For more information on the topic, please see the [[rules]] of the game.

| A zone is a virtual area situated in a physical location in the real world and is a central game element in ''Turf''. Zones are represented in the game by the red, yellow or green dots or polygons in the map view. When you stand inside the borders of a zone you perform a [[takeover]], or a ''take''. By [[Takeover|taking]] zones players score [[points]] and achieve various [[medals]]. Players indirectly [[Rank|rank up]] by taking zones, as the player gathers more pointsare gathered.

| An other Another player must have recently [[takeover|taken]] the zone, and therefore [[block_time|blocked]] it for a whileperiod of time. A blocked zone is marked with black and yellow stripes and a clock symbol within its borders on your map. You will have to wait for the block timer of the zone to run out before you are able to take it. If you already own the zone, you can not take it again until at least 23 hours have passed. See [[revisit]]s.

| Until someone else takes it, or until the current [[round]] ends. Each minute it is in your belongingpossession, it gives you a certain amount of [[points per hour|points]].

| Block time is the duration of which a zone is not able to be [[Takeover|taken]] by any player. This time duration is dependent on the [[rank]] of the player which who performed the takeover of the zone.

| From 5 10 minutes up to 30 25 minutes depending on the [[rank]] of the player who took the zone. A player starts at rank 0 with rank 1-5 has 5 minutes a block timeof 10 minutes. Rank 6-30 has a When reaching level 60, the current max level, the duration of the block time in minutes equal to the rank. Rank 31 and above still only has 30 is 25 minutes. A [[revisit]] will only block a zone for 5 minutes, no matter the takerplayer's rank. To see how much is left of the block time just tap on the zone.

| In the beginning of your Turf career your take over takeover time is 30 seconds. As you level up (by earning [[points]]) that time will decrease all the way up until rank 60, where you will get the shortest possible takeover time of only 18 seconds. Your takeover time can be further decreased in two ways: Having the GPS on will grant you the [[GPS bonus]], granting you a five second decrease of your takeover time. By becoming [[Region Lord]] you receive another five seconds deduction of your takeover time. Thus, the shortest achievable [[takeover time]] time is 8 seconds.

| '''''What How does a the game decide where my [[RulesRegion#Home region and chat region|green plus signhome region]] on the map meanis?'''''| A green plus sign indicates that there has been The [[region]] where you have taken most [[zone]]s during the current [[round]] is considered your home region. It is possible for a home region to change mid-round. If, for example, you start a new [[zoneround]] on in region ''A'', and take at least one zone there (and in no other region), then region ''A'' will be considered your home region. When you enter a different region, region ''B'', you need to take more zones in that location since you last opened the Turf appregion than in region ''A'' before region ''B'' is considered your new home region.

| '''''What does a [[Rules|green plus sign]] ([[File:Sign green.png|18px]]) on the map mean?'''''| A green plus sign indicates that a zone has been added or modified on that location since you last opened ''Turf''.|-| '''''What does a [[Rules|yellow plus sign]] ([[File:Sign yellow.png|18px]]) on the map mean?'''''

| '''''What does a [[Rules|red plus sign]] ([[File:Sign red.png|18px]]) on the map mean?'''''

| '''''What does a [[Rules|green sign with an ''e'']] ([[File:Sign event.png|18px]]) on the map mean?'''''

| The [[zone makers]], the part of [[Turf Crew]] responsible for the placement of zones. [[Zone suggestions suggestion]]s influence the zone placements made by the zone makers and help make better zone decisions, so keep them coming!

| '''''What indicates a good [[zone suggestion]]?'''''| A [[zone suggestion ]] can be good in many ways. It can be situated in a historical place, it can have a splendid view, it can be in a park, it can be in a large square, or why not in a swamp so that you get a memory that you will never forget when taking it. A good zone can also be quite ordinary, but its location might be good for strategical reasons, that is, together with other zones it might form a nice tour.

| '''''What should I try to avoid when making a [[zone suggestion]]?'''''

| What you create/propose in the app is just a suggestion. Zone makers create new zones in areas when the activity increases and more zones are needed. When they do that they will look at the suggestions in the area and accept those that they like. Zone makers do not get notified upon new zone request. This means that even though your [[zone suggestion ]] has not been created yet it might be in the future. If you think an area has been overlooked and needs more zones you should create a post in the subforum corresponding to the region of the location to get the attention of the responsible [[zone makers|zone maker]].

| '''''Where can I view the rules of the game?'''''|Please visit [[Rules|this]] article to view the game rules of ''Turf''.|-| '''''What do I do if I suspect that someone is cheating?'''''| Please contact abuse@turfgame.com if you suspect a player is cheating.|- | '''''How many players are allowed to play on a single ''Turf'' account?'''''| When you sign up, your ''Turf'' account is considered personal. This means that you cannot share an account with someone else. Sharing an account is considered cheating in line with the established rules of the game.|-| '''''What means of transportation are allowed when playing ''Turf''?'''''| All legal means of transportation are allowed when playing ''Turf''.|-| '''''Do I have to stand in a zone for the full duration of the takeover?'''''| This is somewhat of a gray area. According to the rules you need to be present inside a zone during the whole takeover. However, certain players block the GPS signal when using public transportation such as trains or buses to take an occasional zone. This is commonly not considered cheating unless it directly or indirectly relates to abuse of game mechanics or intent of unfair play of some sort.

 <tr bgcolor{|class="#FFFFFFmw-collapsible mw-collapsed wikitable"><td><i>! Question! Answer|-| '''''Is the turf account personal?</i></td>''''' <td>| It is as personal as your Google account. But it goes without saying that it isn't It is not considered fair play according to the rules of ''Turf'' if several people team up and turf with the same share an account. It Account sharing is in other words considered as cheating.</td> <tr bgcolor="#F3F3F3"><td><i>What do I do if I suspect that someone is cheating?</i></td> <td>Contact someone in the [[Turf Crew]], either by the forum or by email.</td> <tr bgcolor="#FFFFFF"><td><i>Is it possible to check my points from previous rounds?</i></td> <td>You will see the points you have gathered in the emails sent out after every [[round]]. If you are in the top|-100 worldwide, then you can see them in [[warded]] as well.</td> <tr bgcolor="#F3F3F3"><td><i>Is it possible for a Dane to win in Sweden and vice versa?</i></td> <td>Yes, but a majority of the zones you have taken during that round must have been in that country.</td> <tr bgcolor="#FFFFFF"><td><i>How does the game decide where my home [[region]] is?</i></td> <td>The [[region]] where you have visited most [[zone]] during the current [[round]] is your home region. If, for example, you start a [[round]] away, the that region will be your home region. When you get home you have to visit more zones than in the other region before you are considered home by the game.</td> <tr bgcolor="#F3F3F3"><td><i>| '''''Is it possible to change e-mail (gmail) and still keep the same turf account?</i></td>''''' <td>| Yes, it is possible. Follow the instructions on [http://turfgame.com/settings/change_phone this web page]. Remember to log in on http://turfgame.com first.</td>|-<tr bgcolor="#FFFFFF"><td><i>Why | '''''I can't I get my old user name /account back?</i></td>, help!''''' <td>If | You have to use the same primary Google account (gmailGmail address) as before when you istall installed the phone, then turf will ''Turf'' should find your old account and user name. So it seems that If you have tried with another Google account. You can check which google account that is used for turf by logging in are experiencing issues, please submit a ticket on httpthe [https://wardedissues.turfgame.se/turfcom/ Issues page]. In the menu you will see "Logged in as ..." followed by Google account. The easiest Another suggested way to correct things a lost account/user name is to make a full reset of the phone, and then use the correct Google account when re-installing the phone. Wait with adding more Await proper installation and setup of ''Turf'' before using additional Google accounts until turf is up and running.</td> <tr bgcolor="#F3F3F3"><td><i>What is this yellow character on a cloud?</i></td> <td>The [[yellow man on cloud|yellow person sitting on a cloud]] is your position calculated by wireless networks, but since its not as precise as GPS you cannot take any zones with this location, it’s only to get the map to center on your location as fast as possiblephone.</td></table>|}