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[[File: Turf FAQ.png|right|150px|Frequently Asked Questions (FAQ)]] The '''frequently asked questions''' article serves to address common questions about the game. Expand a category to view its contents. ''If you experience problems with the app, your user account, the website, etc. please report the issue/issues [https://issues.turfgame.com here]!''
= General =
|-
| '''''[[Rules|How do I play?]]'''''
| Start by opening the ''Turf app'', and make sure you enable the GPS (it will ask you to enable it). See that green guy? That is you! By looking at the map, you should be able to find a nearby [[zone]]. Go ahead and enter it, then stay within its boundaries for 45 seconds and it will become yours! You will earn a certain amount of points for each taken zone, and to keep playing the game, just keep on raking in those points! For more information on the topic, please see the [[rules]] of the game.
|-
| '''''What is a [[zone]]?'''''
| A zone is a virtual area situated in a physical location in the real world and is a central game element in ''Turf''. Zones are represented in the game by the red, yellow or green dots or polygons in the map view. When you stand inside the borders of a zone you perform a [[takeover]], or a ''take''. By [[Takeover|taking]] zones players score [[points]] and achieve various [[medals]]. Players indirectly [[Rank|rank up]] by taking zones, as the player gathers more pointsare gathered.
|-
| '''''I entered a [[zone]], but I could not [[takeover|take]] it for some reason, help!'''''
| An other Another player must have recently [[takeover|taken]] the zone, and therefore [[block_time|blocked]] it for a whileperiod of time. A blocked zone is marked with black and yellow stripes and a clock symbol within its borders on your map. You will have to wait for the block timer of the zone to run out before you are able to take it. If you already own the zone, you can not take it again until at least 23 hours have passed. See [[revisit]]s.
|-
| '''''I have just taken a zone. How long will it be mine?'''''
| Until someone else takes it, or until the current [[round]] ends. Each minute it is in your belongingpossession, it gives you a certain amount of [[points per hour|points]].
|-
| '''''What is [[block time]]?'''''
| Block time is the duration of which a zone is not able to be [[Takeover|taken]] by any player. This time duration is dependent on the [[rank]] of the player which who performed the takeover of the zone.
|-
| '''''How long is the [[block time]]?'''''
| From 5 10 minutes up to 30 25 minutes depending on the [[rank]] of the player who took the zone. A player starts at rank 0 with rank 1-5 has 5 minutes a block timeof 10 minutes. Rank 6-30 has a When reaching level 60, the current max level, the duration of the block time in minutes equal to the rank. Rank 31 and above still only has 30 is 25 minutes. A [[revisit]] will only block a zone for 5 minutes, no matter the takerplayer's rank. To see how much is left of the block time just tap on the zone.
|-
| '''''What is [[takeover time]]?'''''
|-
| '''''Is it possible to get a shorter [[takeover time]]?'''''
| In the beginning of your Turf career your take over takeover time is 30 seconds. As you level up (by earning [[points]]) that time will decrease all the way up until rank 60, where you will get the shortest possible takeover time of only 18 seconds. Your takeover time can be further decreased in two ways: Having the GPS on will grant you the [[GPS bonus]], granting you a five second decrease of your takeover time. By becoming [[Region Lord]] you receive another five seconds deduction of your takeover time. Thus, the shortest achievable [[takeover time]] time is 8 seconds.
|-
| '''''What is a [[revisit]]?'''''
| They wear a crown due to acquiring the [[Region Lord]] bonus by owning the most zones in a region. A Region Lord is awarded a crown (''see: [[Wardrobe]]''), and a [[takeover time]] bonus.
|-
| '''''How does the game decide where my [[Region#Home region and chat region|home region]] is?'''''
| The [[region]] where you have taken most [[zone]]s during the current [[round]] is considered your home region. It is possible for a home region to change mid-round. If, for example, you start a [[round]] in region ''A'', and take at least one zone there (and in no other region), then region ''A'' will be considered your home region. When you enter a different region, region ''B'', you need to take more zones in that region than in region ''A'' before region ''B'' is considered your new home region.
|-
| '''''What does a [[Rules|green sign with an ''e'']] ([[File:Sign event.png|18px]]) on the map mean?'''''
| This symbol indicates where [[Zone#Event zones|event zones]] are.
|-
| '''''How do I report a zone issue?'''''
| All issue reports are made in the [http://issues.turfgame.com Turf Game Issue Tracking system]. A guide on how to proceed can be found [[Guide:Issue reports|here]].
|}
|-
| '''''Who makes the decisions about suggested zones?'''''
| The [[zone makers]], the part of [[Turf Crew]] responsible for the placement of zones. [[Zone suggestions suggestion]]s influence the zone placements made by the zone makers and help make better zone decisions, so keep them coming!
|-
| '''''What size should a suggested zone be?'''''
| The aim for the zone size is for them to be approximately 25 by 25 meters, but that can vary a bit depending on the location of the zone. E.g. if a zone is placed in an area where the GPS reception might be worse due to large buildings or dense vegetation, the zone then generally needs to be larger to compensate for this problem.
|-
| '''''What indicates a good [[zone suggestion]]?'''''| A [[zone suggestion ]] can be good in many ways. It can be situated in a historical place, it can have a splendid view, it can be in a park, it can be in a large square, or why not in a swamp so that you get a memory that you will never forget when taking it. A good zone can also be quite ordinary, but its location might be good for strategical reasons, that is, together with other zones it might form a nice tour.
|-
| '''''What should I try to avoid when making a [[zone suggestion]]?'''''
| Try to avoid placing a zone where it might become a hazard for the ''Turf'' players. Examples of such locations are highways, railways, etc. If you have to trespass to take a zone - it is bad. If a zone is indoors it is also bad. Another example is a zone that could cause turfers to leave marks, for example, leaving [[bicycle|bike]] tracks over a waterlogged lawn. If a zone is inconvenient but not dangerous to take, then it is not considered bad. Please report bad zones by submitting a ticket on the [https://issues.turfgame.com Issues page]. Zones where the GPS position is interfered by, for example, surrounding buildings can also be reported.
|-
| '''''Why has the zone I suggested not been created?'''''
| What you create/propose in the app is just a suggestion. Zone makers create new zones in areas when the activity increases and more zones are needed. When they do that they will look at the suggestions in the area and accept those that they like. Zone makers do not get notified upon new zone request. This means that even though your [[zone suggestion ]] has not been created yet it might be in the future. If you think an area has been overlooked and needs more zones you should create a post in the subforum corresponding to the region of the location to get the attention of the responsible [[zone makers|zone maker]].
|-
| '''''Can I become a [[zone makers|zone maker]]?'''''
|-
| '''''Is the turf account personal?'''''
| It is as personal as your Google account. It is not considered fair play according to the rules of ''Turf'' if several people team up and share an account. Account sharing is with in other words considered as cheating.
|-
| '''''Is it possible to change e-mail (gmail) and still keep the same turf account?'''''